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Single-use plastics policy

plastic cups, straws and cutlery

Single-use plastics make up a large proportion of litter in NSW and they cause enormous damage to the environment as they do not biodegrade and have been proven to cause significant harm to people and the environment, particularly when they break into smaller micro-plastics. Single-use plastic items include plastic water bottles, drinking straws, bags, coffee cups with plastic lining, food containers, eating utensils and balloons. Phasing out their use is one small step that can be taken to improve the health of our communities and local ecosystem. As well as Council’s general operations, the policy is aimed at community-run events with more than 300 people attending.

Single-Use Plastics Policy 2020 - 256kb

Waste Management Guidelines for Event Organisers - 5.9MB

COVID-19 (Coronavirus) Facility Updates

COVID-19 Update – Monday 10 May 2021

It is mandatory to sign in on the NSW Government COVID Safe QR Code app each time you visit our facilities.

In accordance with NSW Health’s Public Health Orders, face masks are strongly recommended but no longer mandatory for patrons attending Council’s libraries and the Customer Service desks at Council Chambers, Thornleigh Brickpit and the Waste Management facility in Thornleigh. Further information is available on the NSW Health website here.


Council’s Thornleigh Community Recycling Centre (CRC) is open, under appropriate COVID-19 Controls.

The Waste Customer Service Counter is also open to the public, from 8.30am-4pm.

Public enquiries can be directed to Council’s Waste Hotline as normal.

Waste Hotline

Phone: 13 70 30
Visit: hornsby.nsw.gov.au/waste

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Waste & Recycling Enquiries
Please call the Waste Hotline on
13 70 30
Monday – Friday 8.30am - 5pm

Find your bin collection dates
Waste Fees and Charges
Workshops, Tours and Events
Frequently Asked Questions

New Polystyrene Collection

You can now drop off Polystyrene at Thornleigh Community Recycling Centre.

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Waste Matters

View the Waste Strategy

Waste and Recycling Videos

HSC youtube video

Get some tips and advice on what you can do to recycle right.

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