Contact Us

Report an issue or lodge a service request online

General Enquiries

Telephone: (02) 9847 6666
Fax: (02) 9847 6999
Postal address: PO Box 37, Hornsby NSW 1630

Find Us

Hornsby Shire Council
296 Peats Ferry Road
Hornsby NSW 2077

Council’s main Customer Service Centre, located in the Council Chambers – Ground Floor, 296 Peats Ferry Road, Hornsby NSW 2077, is open.

Customer Service Hours: 8.30am-5pm Monday to Friday Our customer service team is able to assist you face to face or via telephone during usual business hours of 8.30am–5pm. Please telephone 9847 6666.

Duty Planner: General town planning advice is available by making an online booking via our webpage

Customers are encouraged to conduct business and to make payments online by visiting our website. Please note payment by cash is not accepted.

Planning related application lodgements can be made via

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Information provided to Council in any form (verbal, electronic or written), may be made available to third parties in accordance with relevant legislation. Council reserves the right to reproduce in whole or in part any correspondence or submission.

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