Online Services Portal
Council offers a wide range of online services, giving residents convenient access 24 hours a day.
Registered users are able to access additional services. Log in or Register now.
If you have previously registered with Online Services and have not yet received your username and password to log in to our new portal, you can request your new details by emailing colservices@hornsby.nsw.gov.au. Don’t forget to include your name or company name along with your previous username.
Online services for all users
These services do not require you to log in or register.
Make a payment
Make a payment to Council including rates, debtors, application fees, licences and permits.
>> Go to payments
Find garbage, recycling collection and kerbside cleanup days
Find your garbage, recycling, green waste and kerbside collection days.
>> Go to waste collection dates
Service request
Submit a question, request or report a problem regarding Council property, roads, public health, drainage, garbage etc.
>> Submit a service request/report an issue
Access to information - GIPA
If you are looking for information that you cannot find on Council's website, submit a request to access information.
>> Go to Government Information Public Access request
>> Read more about requesting access to information
Community Centre bookings
Book and pay for hire of Community Centres for functions, parties and meetings.
>> Go to Community Centre bookings
Fagan Park venue bookings
Book and pay for picnic shelters for casual events, or gardens for weddings.
>> Go to Fagan Park bookings
Search for a development application
Check details and progress of building and development applications and certificates.
>> Go to Application Enquiry
Property enquiry
Find public information relating to properties, such as lot and plan numbers, zoning information, applicable DCPs and other conditions.
>> Go to Property Enquiry
Bushfire Attack Level (BAL) Certificate
Submit application for a Bushfire Attack Level (BAL) Certificate
>> Submit an application
Online services for registered users
These online services are a sample of what is available to registered users. Log in or register now.
Request planning, property and rates certificates
Request Section 149, 603, 735A &121ZP and 88G certificates
>> Request planning, property and rates certificates
Update contact details
Update your contact details, including address, contact numbers and email address.
>> Update contact details