Online Services Portal

Council offers a wide range of online services, giving residents convenient access 24 hours a day.

Registered users are able to access additional services. Log in or Register now.

If you have previously registered with Online Services and have not yet received your username and password to log in to our new portal, you can request your new details by emailing Don’t forget to include your name or company name along with your previous username.

Online services for all users

These services do not require you to log in or register.

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Make a payment

Make a payment to Council including rates, debtors, application fees, licences and permits.

Make a payment

Please note a 0.5 percent surcharge will apply to all credit card transactions.

Make a payment for booking a venue e.g. Community Centre, Hall or Sportsground

Make a payment for a Booking

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Find garbage, recycling collection and kerbside cleanup days

Find your garbage, recycling, green waste and kerbside collection days.

Find waste collection dates

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Service request

Submit a question, request or report a problem regarding Council property, roads, public health, drainage, garbage etc.

Please note: if you have previously forwarded an email to Council about the same question, requests or report a problem, please do not duplicate your request by submitting a Service Request.

Submit a service request/report an issue

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Access to information – GIPA

If you are looking for information that you cannot find on Council's website, submit a request to access information.

Government Information Public Access request

Read more about requesting access to information

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Community Centre bookings

Book and pay for hire of Community Centres for functions, parties and meetings.

Book a Community Centre

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Fagan Park venue bookings

Book and pay for picnic shelters for casual events, or gardens for weddings.

Book Fagan Park

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Search for a development application

Check details and progress of building and development applications and certificates.

Go to Application Enquiry

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Property enquiry

Find public information relating to properties, such as lot and plan numbers, zoning information, applicable DCPs and other conditions.

Go to Property Enquiry

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Prune or remove a tree

Submit applications to prune or remove trees

Submit an application

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Bush Fire Attack Level (BAL) Certificate

Submit application for a Bush Fire Attack Level (BAL) Certificate

Submit an application

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Request planning, property and rates certificates

Request Section 10.7, 603, 735A &121ZP and 88G certificates

Request planning, property and rates certificate

Online services for registered users

In order to update your contact details, please register or log in.

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Update contact details

Update your contact details, including address, contact numbers and email address.

Update contact details