Online Services Portal

Online services portal

Council offers a wide range of online services, giving residents convenient access 24 hours a day.

Registered users are able to access additional services. Log in or Register now.

If you have previously registered with Online Services and have not yet received your username and password to log in to our new portal, you can request your new details by emailing Don’t forget to include your name or company name along with your previous username.

Online services for all users

These services do not require you to log in or register.


Make a payment

Make a payment to Council including rates, debtors, application fees, licences and permits.
>> Go to payments

Waste and recycling

Find garbage, recycling collection and kerbside cleanup days

Find your garbage, recycling, green waste and kerbside collection days.
>> Go to waste collection dates

Service request

Service request

Submit a question, request or report a problem regarding Council property, roads, public health, drainage, garbage etc.
>> Submit a service request/report an issue

Access to Information

Access to information - GIPA

If you are looking for information that you cannot find on Council's website, submit a request to access information.
>> Go to Government Information Public Access request
>> Read more about requesting access to information

Community Centre bookings

Community Centre bookings

Book and pay for hire of Community Centres for functions, parties and meetings.
>> Go to Community Centre bookings

Fagan Park bookings

Fagan Park venue bookings

Book and pay for picnic shelters for casual events, or gardens for weddings.
>> Go to Fagan Park bookings

Development applications

Search for a development application

Check details and progress of building and development applications and certificates.
>> Go to Application Enquiry

Hornsby properties

Property enquiry

Find public information relating to properties, such as lot and plan numbers, zoning information, applicable DCPs and other conditions.
>> Go to Property Enquiry

Tree removal

Prune or remove a tree

Submit applications to prune or remove trees
>> Submit an application

Building certificates

Bushfire Attack Level (BAL) Certificate

Submit application for a Bushfire Attack Level (BAL) Certificate
>> Submit an application

Online services for registered users

These online services are a sample of what is available to registered users. Log in or register now.

House plans

Request planning, property and rates certificates

Request Section 149, 603, 735A &121ZP and 88G certificates
>> Request planning, property and rates certificates

Contact details

Update contact details

Update your contact details, including address, contact numbers and email address.
>> Update contact details