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Neighbourhood Mediation and Dispute Resolution

wooden blocks with an icon of a woman and a man and mediation

From 1 May 2025, the Community Justice Centres (CJC) will only be accepting new referrals for mediation services for court ordered disputes and Incorporated Associations.

As a result of these changes, neighbours wishing to resolve any disputes will need to engage in mediation through a mediation provider.

Talking to Your Neighbour

This first step in resolving a neighbourhood conflict should be reaching out to your neighbour.

For tips on communicating with your neighbour regarding an issue, refer to the CJC Factsheet - Tips for better communication and conflict resolution.

Mediation Services

Failing any steps to resolve the matter with your neighbour, mediation may be sought through an accredited mediator. The accreditation status of a mediator can be verified through the Register of Nationally Accredited Mediators.

Further information on mediation can be found via Legal Aid NSW & CJC Factsheet - Information for mediation service providers.

Prior to Council being involved in neighbourhood matters such as private stormwater issues and noise disputes, Council may recommend that you and your neighbour engage in mediation to resolve the matter.