28 April 2020 – Important information regarding the COVID-19 (coronavirus pandemic)

In line with government advice encouraging waste and recycling facilities to remain open, Council will reopen the Thornleigh Community Recycling Centre (CRC) on Wednesday, 29 April 2020, under appropriate COVID-19 Controls.

The CRC will be open during its normal operational hours:

  • Tuesday to Friday 8.30am-4pm; and
  • Saturdays 8.30am-12pm.

The following COVID-19 control measures will be in place:

  • All CRC customers must stay in their vehicles until directed into a drop-off bay by staff.
  • Hand sanitiser stations will be located at each drop-off bay.
  • Customers will be required to self-unload their items and place them in the relevant receptacles as directed by Council staff.
  • Customers must ensure they can self-unload their items without assistance from Council staff. Residents should bring along a member from their household to assist if required.
  • All customers must maintain social distancing while unloading and depositing items.
  • If the CRC experiences high demand or excessive queuing within the facility, the front gates will be temporarily closed and the below messaging placed on the gates:
    • Access to the Thornleigh Community Recycling Centre is temporarily closed, due to high demand.
    • We will reopen as soon as possible.

Public enquiries can be directed to Council’s Waste Hotline as normal on 9847 4856.

The Waste Customer Service Counter will remain closed.

Waste Hotline

Phone: 9847 4856


What is e-waste?

E-waste includes televisions, desktop computers, laptops, tablets, PC monitors, loose hard drives, keyboards, plastic computer speakers, motherboards, video and sound cards, printers (with toners removed), scanners, network devices, set top boxes, mice, other computer parts, cables, IT accessories, gaming equipment, web cameras, DVD and VCR players, CD and DVD discs (discs only not the covers).

What happens to our e-waste?  

Hornsby Shire Council accepts e-waste at our Thornleigh Community Recycling Centre. This waste is collected by Council’s contractor, Sims Recycling, who then takes it to the Sims Villawood facility, where it is manually separated by material type for easier processing.

Some items will require special handling as they contain mercury and other heavy metals.

After these items have been removed, the e-waste is then placed in an automated shredder, where commodities are removed separately using eddy currents, magnets and other metal finding technology.

Steel, plastic, aluminium and other components are then sent to Sims’ partner organisations in Australia and overseas, for reuse and recycling. Precious metals including copper, gold and silver are also separated from circuit board materials for reuse.

Your e-waste is then turned into new electronic items, electrical wiring, water piping, engine parts, building products and more.

Mobile Phones and Printer Cartridges

Mobile Phones and accessories can be dropped off at the Thornleigh Community Recycling Centre for recycling by Mobile Muster.

Printer Cartridges can be dropped off at the Thornleigh Community Recycling Centre for recycling by Planet Ark.

In 2019 Hornsby Shire was awarded ‘Top printer cartridge recycler’ in Australia by Planet Ark and ‘Top mobile phone recycler’ in Australia by Mobile Muster.

Community Recycling Centre

Location: 29 Sefton Road, Thornleigh
Opening Hours: Tuesday to Friday, 8:30am – 4pm, Saturday 8.30am – 12 noon, closed public holidays
Waste Hotline: 9847 4856

How Computers Are Recycled

Waste & Recycling Enquiries
Please call the Waste Hotline on
9847 4856
Monday – Friday 8.30am - 5pm

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Waste Matters Strategy

Waste Matters

Council has adopted the Waste Matters Strategy, to guide the future direction of how we manage our Shire’s waste and increase our current landfill diversion rate.

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