Town planning advice

A Duty Officer is available between 9am-1pm, Monday to Friday to provide general town planning advice. Pre-lodgement meetings will be conducted by teleconference.

Town planning advice

Whether renovating your kitchen or building a block of units, town planning can be a complex issue. Hornsby Shire Council’s staff are here to help.

Online Resources

There is a wide range of information available on Hornsby Shire Council’s website, providing answers on many aspects of town planning, including:

There is also a lot of relevant information on the NSW Department of Planning website.


General town planning and engineering advice over the telephone is available between 8.30am-1pm and 2pm-4.30pm, Monday to Friday. Council’s Customer Service Team can be contacted on 9847 6760.

Duty Officer

A Duty Officer is available between 9am-1pm, Monday to Friday to provide general town planning advice.

Pre-lodgement meeting

A pre-lodgement meeting gives you feedback from Council on the technical and merit aspects of a development proposal. Staff will look at your plans and documents, then give you advice on the best way forward.

These meetings are encouraged by Council because:

  • it's the best way to deal with complex or site-specific issues;
  • it's an opportunity for Council to advise the applicant of strategic objectives for the development of the area;
  • it allows for any potential issues to be dealt with prior to the formal lodgement of a DA;
  • it helps the applicant resolve any issues prior to lodging an application;
  • it may assist in reducing the assessment time of the DA.

Where possible Council officers will suggest alternative and acceptable solutions for the applicant to consider.

A pre-lodgement meeting is for discussion and clarification purposes only and may not identify all possible issues. It is not intended to pre-empt a final decision in relation to a development application.

Additional pre-lodgement meetings may be required at a later time, if considered necessary. This usually occurs with large, complex proposals and allows additional or revised information and documentation to be reviewed prior to submission of the DA.

There is a fee of $387.00 for a pre-lodgement meeting. Click here to submit a Pre-Lodgement Meeting Request

Please note: Due to the ongoing health concerns surrounding COVID-19, pre-lodgement meetings will be conducted by teleconference.

Written Advice

If you require more detailed planning information you can write to Council and request a response in writing. Council will give you detailed information in respect to issues such as dwelling entitlement, historic or current development application information, etc.

The request must be clear and to the point. Within 21 days of receiving your request, the information will be researched and a letter of reply mailed to your address.

There is a fee of $193.50. Click here to submit a Written Advice Request.

Please note that Council cannot guarantee that the requested information is available. If your search is unsuccessful the application fee is non-refundable.