Mental Health Services
Mental Health Line
24 hour telephone service 7 days a week You can speak to a health professional about your situation and be connected with appropriate care.
Phone: 1800 011 511
A new free digital coach called Eva can help users improve their feelings of mild depression and/or anxiety, by providing low intensity Cognitive Behavioural Therapy (Li-CBT).
Click the link to see how the app works and have a chat to Eva: sydneynorthhealthnetwork.org.au/mentalhealthtriage/low-intensity/healthy-minds-digital-coach/
Provides support and information on anxiety, depression and suicide.
Phone: 1800 512 348
Webchat support service: https://cmwssonline.beyondblue.org.au/#/chat/start
Australia’s only free, private and confidential, phone counselling service specifically for young people between 5 and 25 years of age.
Phone: 1800 55 1800
National Youth Mental Health Foundation committed to embracing diversity eliminating all forms of discrimination in the provision of health services. headspace welcomes all people irrespective of ethnicity, lifestyle choice, faith, sexual orientation and gender identity.
Phone: 1800 650 890
Australia's first free national online mental health clinic which launched in December 2012. It provides screening assessments and internet-delivered cognitive behavioural therapy.
Phone: 1800 614 434
Provides 24 hour crisis support and suicide prevention services.
Phone: 13 11 14
Text service (available 6pm-Midnight): 0477 13 11 14
Lifeline Harbour to Hawkesbury
One-on-One Counselling Free or low-cost one-on-one Counselling is still available through Lifeline Harbour to Hawkesbury. No referrals necessary. Our services provide caring support without judgement or religious or cultural bias in a safe and respectful environment. Lifeline H2H also offers Bulk-billed Psychology (a mental healthcare plan from your GP is required). Financial Counselling is also available to anyone struggling to manage credit card or other debts.
Phone: 9498 8805 for an appointment
A 24 hour telephone and online support and information service for Australian men.
Phone: 1300 78 99 78
Men’s Referral Service
Phone: 1300 766 491
Smash what the “traditional” male stereotype can be and give men the complete toolkit to live a full life. Check the website for resources, workshops, programs and podcasts.
National Domestic Violence Hotline
Provides lifesaving tools and immediate support to enable victims to find safety and live lives free of abuse.
Phone: 1800 799 723
Provide support for:
- People experiencing, or at risk of experiencing, sexual assault, domestic or family violence
- Their friends and family
- Workers and professionals supporting someone experiencing, or at risk of experiencing sexual assault, domestic or family violence
Phone: 1800 737 732
24hrs 7 days a week.
Phone: 1800 811 811
Provide a hotline people can call when they need an immediate human voice.
Phone: 1300 766 177
Text service operates 5am-9pm, Monday to Friday: 0410 526 562
Relationships Australia is a leading provider of relationship support services for individuals, families and communities.
Phone: 1300 364 277
Supported by Relationships Australia.
Free phone support service for people around a range of COVID-19 related challenges-staffed by a team of qualified relationship counsellors and social workers. Open Monday to Friday, 9am-5pm and Sat 9am-4pm.
Phone: 1300 022 966
Has free novel coronavirus (COVID-19) support information for young Australians and their parents to help them stay well when it comes to their mental health. Available 24/7.
Dementia Support Australia
Here to help 24/7.
Phone: 1800 699 799
If you need individual information or support, please phone Carers NSW, Monday to Friday, 9am to 5pm. Carers and service providers are invited to raise issues for carers and suggest solutions by completing our online Policy Advice Form survey. This information will help Carers NSW in adjusting their service delivery and advocating for carers’ needs during the coronavirus pandemic.
Phone: 9280 4744
The Carer Support Service
Assists carers during this challenging time. Online and telephone support to Carers who need emotional support. Telephone support groups such as coffee telechats with carers. Working with individual Carers, helping with navigation of community and social supports and services.Assisting Carers with their ongoing concerns. As well as related COVID-19 concerns.
Phone: 9462 9488 or 0410 411 539
Ageing and Disability Abuse Helpline
Find relevant information or services to report concerns of abuse, neglect or exploitation of an older person or adult with disability.
Phone: 1800 628 221
If the situation is non-urgent, the Elder Abuse Helpline is a a first port-of-call for support, referral and information. We provide free assistance to anyone who experiences, witnesses or suspects the abuse of an older person by someone they know and trust. All calls to our Helpline are confidential and you are welcome to remain anonymous. The Helpline is older person focussed, respectful, non-judgemental and offers you the time to talk things over at your own pace.
Phone: 1800 353 374
NSW Communities and Justice: Seniors, people with a disability & Carers COVID information
Red Cross COVID Connect
This service is for people who live alone and are at risk of an accident or illness that may go unnoticed. Telecross has a friendly volunteer call everyday to check that you are okay. If the call is not answered, Red Cross will take action to make sure you are OK.
Phone: 1800 733 276
Older Person’s COVID-19 Support Line (COTA)
Senior Australians, their families and carers can freecall 1800 171 866 if they; Would like to talk with someone about what COVID-19 means for them or a loved one. Are feeling lonely or distressed or are worried about a loved one feeling the same? Are caring for a someone and need some information or a listening ear about what COVID-19 means for your circumstances. Are worried about COVID-19 means for their usual aged care service. Are worried about a friend or family member living with dementia.
Phone: 1800 171 866
One Eighty Open Up
Open Up Online Free Peer Support Group for 18-29 yr Olds. Join them for a chat or just to listen if you would like to; Connect with other young people, share your experiences for the benefit of others, learn about available professional support services or if you are feeling lonely, anxious, stressed or concerned about challenges at home/work/uni/or in your relationships. Mondays and Wednesdays 7-8.30pm via Zoom.
Specialist in domestic violence service in Northern Sydney providing assistance and professional support for women and children who have experienced domestic violence.
Phone: 1800 002 111
Carer Support – Empower. Care. Connect.
Are you a ‘senior carer’? Caring for a family member or friend? Are you feeling socially isolated or lonely due to COVID-19? Need some support? Join us on ZOOM or by telephone for support, guidance, information and assistance. Talk with other Carers and share as we work our way through this challenging time. Bereaved carers are also welcome to join in. Call in and say hello, stay a while and have a chat! Calls can also be arranged on a daily basis, to suit your needs.
Our services are free of charge we are here to support Carers whatever their needs. Contact NSLHD Carer Support Service.
Phone: 9462 9488 and 0434 323 411 (if you are trying to connect, the mobile is the number to call if you are having difficulties)
Sydney Drug Education and Councilling Centre
During this uncertain time for clients and the community, the team at SDECC are continuing to provide services to young people and their families through telehealth. SDECC is taking new referrals for young people aged 12-25 with problematic substance use and any co-occurring mental health issues. We are providing all assessments and counselling sessions through telehealth (over Zoom and phone) until lockdown restrictions ease. Parents of young people with problematic substance use can also access support through our Paving Ways group program which is being run online. All SDECC services are free and confidential. You are welcome to contact SDECC for any enquiries.
Phone: 9977 0711