Online Services Portal
Council offers a wide range of online services to assist customers with their Council business dealings and enjoy the convenience of access 24 hours a day, 7 days a week.
If you have previously registered with Online Services and have not yet received your username and password to log in to our new portal, you can request your new details by emailing firstname.lastname@example.org. Don’t forget to include your name or company name along with your previous username.
Online services for all users
These services do not require you to log in or register.
Make a payment
Make a payment to Council including rates, debtors, application fees, licences and permits.
>> Go to payments
Find garbage, recycling collection and kerbside cleanup days
Find your garbage, recycling, green waste and kerbside collection days.
>> Go to waste collection dates
Submit a question, request or report a problem regarding Council property, roads, public health, drainage, garbage etc.
>> Submit a service request
Access to information - GIPA
If you are looking for information that you cannot find on Council's website, submit a request to access information.
>> Go to Government Information Public Access request
>> Read more about requesting access to information
Fagan Park venue bookings - NEW!
Book and pay for picnic shelters for casual events, or gardens for weddings.
>> Go to Fagan Park bookings
Search for a development application
Check details and progress of building and development applications and certificates.
>> Go to Application Enquiry
Find public information relating to properties, such as lot and plan numbers, zoning information, applicable DCPs and other conditions.
>> Go to Property Enquiry
Online services for registered users
Request planning, property and rates certificates
Request Section 149, 603, 735A &121ZP and 88G certificates
>> Request planning, property and rates certificates
Update contact details
Update your contact details, including address, contact numbers and email address.
>> Update contact details
Submit applications for Building Certificates and Bushfire Attack Level (BAL) Certificates
>> Submit an application