Reporting hazards and incidents
Road and path conditions vary over time. If you see a problem or hazard for bicycles, please report it to Hornsby Shire Council who will investigate and wherever possible arrange to fix the problem.
Call Customer Service: (02) 9847 6666
Email hsc@hornsby.nsw.gov.au
If there is a problem on a main road you can report it to the RTA by phoning 131 700.
When reporting a hazard you must locate and identify it. The following may help prompt you of the information you should remember
1. Remember the exact location of hazard:
- Road / street / cycleway name and suburb
- On road - road shoulder / cycle lane, cycle path, footpath
- Precise location (e.g. house number, intersecting road, distance from point of reference)
- Side of road / path (e.g. west side or travelling north)
2. Remember the type of hazard or defect:
- Damaged surface, debris on surface, roadside or pathside problems, drainage, service access point
What to do if you are involved an accident
- Make the location as safe as possible
- Seek medical treatment as appropriate
- Write down the details of the incident
- Day, date, and time
- Daylight or dark and visibility levels
- Location of incident, street name, direction of travel
- Details of vehicles involved, registration numbers, descriptions, make and models, colours
- Name, licence number, and contact details of all drivers
- Name of insurance companies
- Names and contact details of all witnesses
- Description of any damage or injuries
- Report the incident to the police and obtain a reference number
