Hornsby Council aims to provide accessible and usable information for as many users as possible, without discrimination.

If you encounter any problems, need assistance using this site, or would like to make a suggestions how we can improve its accessibility, make use of our website feedback form on the contact us page.


Text resizing

A- and A+ symbols are provided for increasing or decreasing the text size or users can adjust the text size and zoom settings in their browser.

Holding the control key and scrolling your mouse wheel enlarges and decreases the page zoom in most browsers. 

This website uses Cascading Style Sheet (CSS) to provide a consistent layout and format of text and objects.


This website supports the users own narration software for speaking aloud the webpage contents. Council has confirmed that the software which is provided free in Microsoft Windows 7 under “Ease of Access” will support accessibility narration.


Links on this website have been developed so the text of the link provides a description of the source.

PDF Documents

The Council website has attempted to use HyperText Markup Language (HTML) where possible to present information.

Some information and/or documents are presented as a Portable Document Format (PDF) document.

If you don't have a copy of Adobe PDF reader, visit the Adobe Reader download section to install the latest version.

While PDF format is suitable for many users, Council acknowledges some may find this format unsuitable. Adobe has an online Accessibility Resource Centre it says will help with accessibility of PDF documents. Adobe also provides an online tool for converting PDF documents to plain text or HTML documents.

Despite these measures, there will still be people who won't be able to access the PDF because:

  • They are using a version of a screen-reader that is not compatible with the required version of Adobe Reader
  • They are using a computer that does not have Adobe Reader installed
  • They are using a slow internet connection
  • They have a vision or motor impairment that impedes their ability to use the Adobe Reader

Changing how sites are displayed

The ability to change the way your internet browser displays a site can be controlled within the browser itself.

Running modern, standards-compliant browsers allows the user to access resources, materials and the World Wide Web as it was originally intended. Excellent, free browsers include:

Firefox - a highly customisable, fully standards compliant browser by Mozilla. 

Google Chrome - an extremely quick browser with immediate start-up, minimal interface and fast browsing. 

Opera - a highly accessible, fast and secure browser with built in voice recognition and text-to-speech, built in email client and download manager and mouse gestures. Opera runs on many operating systems, including Microsoft Windows, Mac OS X, Linux, and FreeBSD.