Your rates notice and newsletters
Receiving Your Rate And Installment Notices Online Via Council's Website
Note: This service replaces BPAY View online rate and instalment notices. If you wish to continue receiving your rate and instalment notices by email you will have to register with this new service.
Enjoy the convenience of receiving your rate and instalment notices electronically from Council. To use this service simply register your details with us. Once you have registered, you can log on and check your notices at any time at your convenience. You can also print and save your notices.
Please note that electronic delivery of rate and installment notices is a separate registration to Online Services Portal.
Once you register, your rates notice will no longer be sent in the mail as you will receive your notice by email approximately one month before the notice is due.
For further information about your rates, phone Council’s rates team during office hours on 9847 6777 or email firstname.lastname@example.org
Councils Online Services now offers customers a quick and easy way to pay any account by credit card. This includes rates, sundry debtors, applications and licences/permits.
To make a payment, simply go to Online Payments and select 'Rates'.
However, if you are a registered user in Online Services Portal, all your accounts held with Council can be displayed in a single view including the balances with the option of making payments.
Register to take full advantage of all the services available.
Payment by direct debit
A more convenient option for ratepayers to automate payment is to use the direct debit facility available for payment of rates. If you wish to utilise this facility, please download and print the form below, complete and return to Council. Alternatively, you may contact the Rates section on (02) 9847 6777 and request an application form be sent to you.
Download - Direct Debit Request Form - 205kb
Below you can view the quarterly newsletters which get mailed to all ratepayers.
Download Your Community News - May 2013 (830kb) or read it online below.